Privacy Policy
Effective Date: September 1, 2025
Protecting your personal information is our priority. This Privacy Policy describes how Tallulah Learning Academy ("we,” "our,” "us”) collects, uses, stores, and protects information obtained through our website at https://www.tallulahlearning.academy (the "Site”) and related services (the "Services”). By using our Site, you consent to the practices outlined in this Policy.
1. Information We Collect
We may collect personal information when you interact with our Site, register an account, purchase lessons, or communicate with us. This may include:
- First and last name
- Email address
- Phone number
- Mailing address
- Payment and billing information (processed securely by third-party providers)
- Professional information (for instructors, such as degrees, certifications, or credentials)
We may also collect non-personal data automatically, such as browser type, IP address, access times, and referring website addresses, for analytics and service improvement.
2. How We Use Your Information
We use collected information to:
- Provide and operate our learning platform
- Process payments and transactions
- Communicate with you regarding your account or lessons
- Send important updates, service announcements, or promotional offers
- Improve our Site and Services
- Comply with legal obligations
We will not sell, rent, or lease your personal data to third parties.
3. Sharing of Information
We may share your information with:
- Trusted service providers who assist with operations such as payment processing, analytics, customer support, and email delivery (these parties are bound to protect your information and may not use it for other purposes)
- Legal authorities, if required by law or to protect our rights, property, or the safety of others
- Instructors and students, as necessary, to facilitate booked lessons
4. Cookies and Tracking
Our Site may use "cookies” and similar technologies to personalize your experience, remember preferences, and analyze traffic. You can choose to accept or decline cookies through your browser settings. Please note that disabling cookies may limit functionality of the Site.
5. Data Retention and Deletion
We retain your personal data only as long as necessary to provide our Services or as required by law.
You may request deletion of your account and personal data at any time by contacting us. Upon request, we will permanently delete your account and associated data, subject to limited retention obligations (e.g., for tax or legal compliance).
6. Security of Your Information
We use reasonable technical and organizational measures, including SSL encryption, to safeguard your personal information. However, no data transmission over the internet can be guaranteed 100% secure, and you acknowledge this risk when using our Services.
7. Children’s Privacy
Our Services are not directed at children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly. If you are under 18, you may only use the Site with the consent of a parent or guardian.
8. Your Privacy Rights
Depending on your location, you may have certain rights under applicable privacy laws (such as GDPR or CCPA), including:
- The right to access, update, or delete your data
- The right to object to or restrict certain processing
- The right to data portability
- The right to withdraw consent
To exercise these rights, please contact us using the details below.
9. Third-Party Links
Our Site may contain links to other websites. We are not responsible for the privacy practices or content of those third parties. Please review their privacy policies before providing any personal information.
10. Email Communications
We may send you service-related messages (such as account notifications or confirmations) as well as promotional offers. You may opt out of marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any significant changes will be posted on our Site with the updated effective date. Continued use of the Site after such updates constitutes acceptance of the revised Policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
Tallulah Learning Academy
Email: info@tallulah.learning.com
By using our Site and Services, you acknowledge that you have read and understood this Privacy Policy.